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All Testimonials

  • "Customer service far exceeded our expectations!"

    We purchased our Toy Fox Terrier, Buster, from The Pet Store 7 years ago. We were very impressed with the care and attention we received from their knowledgeable and courteous staff. Their customer service far exceeded our expectations by today's standards. The store is always neat and clean with a large variety of pets to choose from. We have never had any health or other issues with Buster- we love him! We trust the quality and integrity of the puppies they sell and would not buy a pet elsewhere.e purchased our Toy Fox Terrier, Buster, from The Pet Store 7 years ago. We were very impressed with the care and attention we received from their knowledgeable and courteous staff. Their customer service far exceeded our expectations by today's standards. The store is always neat and clean with a large variety of pets to choose from. We have never had any health or other issues with Buster- we love him! We trust the quality and integrity of the puppies they sell and would not buy a pet elsewhere."

    Brian

  • "If you want customer service this is the place to go!"

    "The staff is always willing to help you find the right product for what you need. Yes you pay a little bit more but if you go to WalMart you're not going to get the help you want in buying products. The puppies are always seem well taken care of and clean. They will even let you play will them even if you just want to play so that they can socialize them."

    John

  • "Lucy finds a new home!"

    "We just wanted to let you know that Lucy is doing great in her new home. She makes us laugh everyday with her clowning ways! She's eating many new things and really loves scrambled eggs. She's a real sweetheart. We thought you might enjoy a few photos of Lucy in her new home!"We just wanted to let you know that Lucy is doing great in her new home. She makes us laugh everyday with her clowning ways! She's eating many new things and really loves scrambled eggs. She's a real sweetheart. We thought you might enjoy a few photos of Lucy in her new home!"

    Lucy's Parents

  • "Shelby gets a new breath of wind!"

    "Our Golden Retriever (Shelby) is dying from inflammatory breast cancer. Christmas Day she was so miserable, moaning, I thought we'd be putting her down in a couple of days. The kids had also been taking it really hard so we decided to get them a new puppy. Since Milo (our new Bichon puppy purchased from you) has entered our home, Shelby has gotten a second breath and is so much happier! They chase each other through the house playing away with chew toys. Our youngest child, who was taking it the worst, is Milo's favorite human pack member! Milo has been the perfect addition into our home! Shelby is still getting up and playing with Milo. He's added so much to her life!! Thank You!

    Karen Hoagland

  • Nena gets a loving home!!!

    The Pet Store was so professional! They helped my husband and I purchase our beautiful Nena. This is my first puppy so, we had a lot of questions. They helped answer all our question!

    Erica & Erick

  • Stella's great adventure

    We purchased Stella in August 2019. We had just bought a house and started to talk about getting a puppy. We came in just to look at a puppy I knew we couldn't get because we have kittens. Little did I know my boyfriend would meet his best friend. Stella was being put back into her cage when my boyfriend swears Stella lit up when she saw him. He started playing with her through the window and an employee asked if we wanted to see her. Of course we wanted to play with her. We fell in love and we knew our life was changing and our family was gaining a fur baby. We seamlessly signed all the paperwork, found all the essential puppy items and scooped up or energetic puppy for the short trip home. Over the last 8 months Stella has grown from an 11 pound ball of fur to an 80 pound playful happy puppy. She has 3 kitten siblings and all the toys she could ever need. Stella is a big part of our lives and we are so happy to have her.

    The Keller's

  • Murphy: My "Furever Friend"

    I purchased Murphy at the Pet Store in April 2008....I knew he was the one for me when he peed on the floor when I first met and played with him....I was living in Greencastle at the time and bought him home to meet his sister Shamrock....They didn't like each other at first but after awhile they became the best of friends, always looking out for each other....After losing my job in 2016, I moved out of the area....Shamrock & Murphy moved with me and quickly adjusted.....Unfortunately Murphy got very sick and was diagnosed with renal kidney failure and had to be put to sleep on May 11th, 2018...He was 10 years old.....I was heartbroken and still am.....But he was one of the best dogs I have ever had....Going to the Pet Store that day in April, 2018 was one of the best things I ever did....Not only did I find a "Furever Friend" but a great companion....I thank the Pet Store for being there and helping me with everything that day....

    Kerry

  • Our precious puppy

    We took home our yorkie Charlie the day after Christmas. He was a gift from my husband. Thank you, The Pet Store for our newest family member- we love him bunches!!

    The Atkins family

  • He stole my heart, It's a Doodle love story! ❤

    On April 2 2020, I came to your store from York County, my home, to see your Goldendoodle puppies. You had a gorgeous female and a chubby little handsome male. I originally came to see the female, but I decided to see the male too. I ended up leaving the store with the little chubby boy ❤ He is almost 4 months old and he is house broken, has slept in my bed all night since day one! He sleeps 7 to 8 hours a night, never wakes up to go potty. He is learning to give paw and sit pretty for treats, as he is very food motivated. He is growing like a weed and getting more handsome every day. I love him with all of my heart ❤❤ . My older dog will play with him from time to time, they have become buddies. I would not hesitate to purchase another dog from you, I almost forgot, his name is Oakley Frazier. Thank you for a healthy, loving companion.

    Joette Eimerbrink

  • Love of our life from The Pet Store

    This is our Rocky (and his friend, Midnight). We purchased him 11 years ago from The Pet Store. We love this store and the people in it. Our daughter even worked there through her college years. We have always been impressed with the love and care the animals receive. I wouldn't hesitate to buy my next puppy or pet from friendly and educated staff at The Pet Store.

    Jan A.

  • LOVE THIS SHOP!!!

    Me and my boyfriend recently purchased our beloved Brown Boston Terrier from this shop, named her Carmin. She is the biggest bundle of joy ever, so spoiled, so sweet, and so smart. Very hyper but isn’t that a puppy’s job?! I had some concerns, reached out, and was given a very in depth phone call conversation the day after. Don’t just believe rumors, if you have a question ask them! and they will be so happy to give you any information you need. I am so happy I reached out and will hopefully be purchasing another puppy from their store in the future! Can not thank you guys enough for easing my concerns and telling me everything I needed to know. Excellent customer service and beautiful beautiful pups!

    The willett-baker family

  • Love My Handsome Boy!

    I was thrilled when I spotted Flurry's photo, and came to meet him at The Pet Store on December 22, 1999. When he was brought out to me I fell in love with my boy, and he went home with me. My 7 year old female American Eskimo, Charity, immediately accepted Flurry. With her help, my boy was completely housebroken in 2 weeks. It is now July 1, 2020. Flurry is highly intelligent, and he has learned basic obedience. He sits, lays down, comes when called, and walks beautifully on a leash with Charity. Of course, playtime and toys are a lot of fun. Also, Flurry loves to relax on the sofa with Charity and me, and he sleeps in bed with me every night. Thank You To All At The Pet Store! I love my little guy and so does my girl Charity. I highly recommend you and your wonderful customer service.

    Ellen F.R.